Information we collect
1.1 Personal info: Name, email, phone number (for login or verification), payment details, account info.
1.2 Event & attendee data: Ticket purchases, RSVP, check-ins, event preferences, feedback.
1.3 Technical & usage: IP address, device info, location (if enabled), referral source, cookies, and usage patterns.
How we use your information
To register users, process payments, verify identity, issue tickets, provide support, personalize experience, send notifications, and improve Festivo services.
Sharing your information
Shared with service providers (e.g. hosting, payment), event organizers (for event-specific needs), and legal authorities if required. We never sell your data.
Cookies & tracking
We use cookies and similar tools to remember sessions, improve security, personalize experience, and analyze activity. You can control this via your browser or device settings.
Data security
We use standard encryption and security practices. You should use strong passwords and keep login details confidential.
Your rights
You can request access to, correction of, or deletion of your data. You may also opt out of marketing at any time. Email us at contact@festivo.io to exercise these rights.
Children’s privacy
Festivo is not for users under 13. If we learn we’ve collected such data, we will delete it immediately.
International data transfers
Festivo is hosted in the U.S. If you access it from another region, your data may be transferred and processed there in compliance with applicable laws.
Data retention
We keep personal data as long as needed to provide our service or comply with legal obligations. You can request deletion at any time.
Updates to this policy
We may update this policy periodically. The latest version will always be posted at www.festivo.io/privacy with an effective date.
Contact us
Email: contact@festivo.io
Website: www.festivo.io
Operated by Dellly (www.dellly.com)
